Agent skill · writing content · kostja94
refund-page-generator
When the user wants to create or optimize a refund or return policy page. Also use when the user mentions "refund policy," "return policy," "money-back guarantee," "returns and refunds," "refund page," "return process," "refund terms," "satisfaction guarantee," "cancellation policy," or "withdrawal right." For legal overview, use legal-page-generator.
Why this skill is useful
Provides detailed jurisdiction-specific requirements and refund models that the AI wouldn't reliably generate on its own.
What it needs
About 8k tokens when loaded. Last updated 2026-06-09. 860 stars on the source repository.
What this skill does
Pages: Refund / Return Policy Guides refund and return policy page content for SaaS, digital products, e-commerce, and services. Covers jurisdiction-specific requirements including EU withdrawal rights. When invoking: On first use, if helpful, open with 1–2 sentences on what this skill covers and why it matters, then provide the main output. On subsequent use or when the user asks to skip, go directly to the main output. Initial Assessment Identify: 1. Product category: See §Product Categories — refund logic is fundamentally different for SaaS vs digital downloads vs physical goods vs services 2. Jurisdiction: EU (14-day withdrawal right + mandatory withdrawal button), UK (DMCCA subscription rules), US (FTC clear-and-conspicuous), Australia (consumer guarantees), China (2026 platform rules) 3. Refund model: Full refund, partial/pro-rata, store credit only, no refund, or conditional 4. Payment flow: One-time, subscription/recurring, or tiered pricing --- Product Categories Refund policies differ radically by product type. Identify the category first: Category Default Refund Stance Key Considerations --- --- --- SaaS / Subscription Pro-rata or conditional EU withdrawal button required by Jun 2026; trial periods; auto-renewal cancellation; Sky Austria case may reclassify subscriptions as "digital services" with full-period withdrawal rights Digital Downloads Typically non-refundable "Once downloaded, all sales final"; exceptions for technical failure or duplicate purchase; must obtain explicit consent to waive EU withdrawal right before download Physical Goods 30-day return window (standard) Return shipping costs; restocking fees; original packaging; final-sale categories Courses / Coaching Conditional Pre-recorded: non-refundable once accessed; Live: partial refund before start, none after; rescheduling preferred over refunds API / Usage-Based Prorated or non-refundable Pay-as-you-go typically non-refundable; subscription components may be prorated Marketplace Per-ven …
How to use it
Reference it in AdaL, Claude Code, Cursor or any coding agent — nothing to install:
@skills kostja94/refund