Agent skill · marketing growth · jeremylongshore
intercom-debug-bundle
Collect Intercom debug evidence for support tickets and troubleshooting.
Why this skill is useful
Adds a comprehensive script for collecting and packaging Intercom diagnostic evidence that the AI wouldn't reliably generate on its own.
What it needs
Requires curl, jq installed locally. Requires intercom account access. About 3k tokens when loaded. Last updated 2026-08-07. 2,604 stars on the source repository.
What this skill does
Intercom Debug Bundle Overview Collect diagnostic evidence for Intercom issues: API health, auth status, rate-limit headers, SDK version, platform incidents, and redacted logs — packaged as a timestamped tarball safe to attach to a support ticket. Most persistent failures are auth (401) or rate-limit (429) problems, so the bundle leads with the /me health check before collecting anything heavier. Prerequisites Intercom access token exported as INTERCOMACCESSTOKEN curl and jq available Access to application logs (optional — the collector redacts them) Instructions Step 1: Confirm auth before collecting Most failed bundles are a bad token. Confirm /me returns 200 first; if not, fix auth before running the full collector. Step 2: Run the full bundle collector When the quick check passes, run the seven-step collector. It writes token status, auth JSON, rate-limit headers, platform status and active incidents, environment/SDK info, endpoint latencies, and redacted logs into a timestamped directory, then tars it up as intercom-debug-YYYYMMDD-HHMMSS.tar.gz. Tokens, emails, and .env values are stripped before packaging. See the complete intercom-debug-bundle.sh script (all seven steps) in full implementation. Step 3: Redact and review before sharing The collector redacts as it goes, but review the tarball before attaching it to a ticket. What to ALWAYS redact vs what is SAFE TO INCLUDE (with copy-paste curl snippets for reading rate-limit headers and capturing a requestid) lives in examples and redaction rules. …
How to use it
Reference it in AdaL, Claude Code, Cursor or any coding agent — nothing to install:
@skills jeremylongshore/intercom-debug-bundle