Agent skill · forcedotcom
service-omni-supervisor-surface-deploy
Use to populate the Omni-Channel Supervisor action + tab surface on an existing OmniSupervisorConfig by inserting the standard OmniSupervisorConfigAction and OmniSupervisorConfigTab companion rows via the Data API, idempotent (inserts only the missing types). Requires an OmniSupervisorConfig from service-omni-supervisor-config-deploy. Triggers: give the supervisor the standard action buttons and tabs, add Wallboard/Agents/Queues tabs to Omni Supervisor, configure supervisor actions like Change Queues/Skills. Do not use to create the supervisor configuration itself, create supervisor users, assign the supervisor permission set, or add custom-action / FlexiPage / AWS-dashboard / AI-agent surfaces (those need an external reference and must be set up in Setup).
What it needs
About 3k tokens when loaded.
What this skill does
service-omni-supervisor-surface-deploy Populate the Omni-Channel Supervisor surface — the action buttons and tabs a supervisor sees — on an existing OmniSupervisorConfig. OmniSupervisorConfigAction and OmniSupervisorConfigTab are createable child sObjects (OmniSupervisorConfigId, a Type picklist, and DisplayOrder), so the surface is populated with plain Data API inserts against the parent config's Id rather than by re-deploying the whole OmniSupervisorConfig metadata document. That keeps this leaf independent of service-omni-supervisor-config-deploy (which owns the user/queue companions inside the metadata file) and lets it run idempotently — it inserts only the types that are missing. Inputs bash scripts/deploy-and-report.sh <org-alias> [configdevelopername] org-alias (required) — must resolve via sf org display --target-org <alias>. configdevelopername (optional) — the OmniSupervisorConfig.DeveloperName to populate. Omit it when the org has exactly one config; the skill resolves it. With multiple configs and no name, the skill blocks and lists them. Env overrides (both CSV of picklist values; defaults are the reference-free standard set): SUPERVISORACTIONS — default AllAgents.ChangeQueues,AllAgents.ChangeSkills,AllAgents.ChangeGroups,AllAgents.AssignLearning,QueuesBacklog.ManageQueues. SUPERVISORTABS — default Wallboard,Agents,QueuesBacklog,AssignedWork,SkillsBacklog. PLANONLY=1 — report intent (existing vs. requested) and stop before any write. Preconditions and safety Target org authenticated via sf CLI, Service Cloud license present, sf CLI ≥ 2.139.6. An OmniSupervisorConfig exists — provisioned by service-omni-supervisor-config-deploy. If none exists (or the named one is absent), the skill blocks with a targetskill pointer. Production guardrail: the script computes safetowrite as IsSandbox OR TrialExpirationDate != null OR OrganizationType in {Developer Edition, Base Edition}, and blocks with no override when it is false. …
How to use it
Reference it in AdaL, Claude Code, Cursor or any coding agent — nothing to install:
@skills forcedotcom/service-omni-supervisor-surface-deploy--cbf076