Agent skill · operations · cursor
triage-issue-reports
Triage Slack issue reports with one thread-only verdict, evidence review, cause-aware routing, tracker dedupe, and fail-closed ticket creation. Use only from the configured Benny triage automation.
Why this skill is useful
Adds a structured triage process for issue reports that includes evidence review and cause-aware routing, which the AI wouldn't reliably generate on its own.
What it needs
About 7k tokens when loaded. Last updated 2026-08-06. 2,555 stars on the source repository.
What this skill does
Triage issue reports Classify one Slack report and post one useful verdict in its source thread. Create a tracker issue only for a clear, new bug. Do not reproduce or fix it here. Load the external Benny configuration supplied by the automation. If the config is missing, malformed, or incomplete, stop without posting or writing to the tracker. Hard safety rules The source channel and root thread coordinates are immutable. Never post a root message in the source channel. Never post to another channel, broadcast a reply, send a DM, or start a replacement thread. Preflight the source parent before any tracker write and immediately before the verdict post. If the parent is missing, deleted, inaccessible, or uncertain, stop with no writes. Post one substantive verdict. Do not narrate progress. The coordinator is the only Slack poster. Delegated workers return findings only. They must be read-only and receive no Slack credentials or write actions. Every child prompt must forbid SendSlackMessage, PostToSlack, chat.postMessage, and every other Slack write. If worker isolation cannot enforce those limits, do the work in the coordinator. Never create an issue that cannot link back to the source thread. Prefer no ticket over a guessed or duplicate ticket. Apply pstack's principle-separate-before-serializing-shared-state to source coordinates. Apply pstack's principle-minimize-reader-load and unslop skills to the final verdict. 1. Freeze source coordinates Before making a work list or delegating: 1. Read sourcechannelid from the trigger. 2. Require it to equal the configured source channel. 3. Set SOURCETHREADTS to trigger.threadts when present. Otherwise use trigger.ts. 4. Require a nonempty SOURCETHREADTS. 5. Store SOURCECHANNELID and SOURCETHREADTS as immutable values. 6. Read the thread and verify that its root has exactly those coordinates. 7. Fetch a stable source permalink. Every later source read and post must use those stored values. …
How to use it
Reference it in AdaL, Claude Code, Cursor or any coding agent — nothing to install:
@skills cursor/triage-issue-reports