Agent skill · software engineering · composiohq

zoho_desk-automation

Automate Zoho Desk tasks via Rube MCP (Composio): tickets, contacts, agents, departments, and help desk operations. Always search tools first for current schemas.

Why this skill is useful

Adds executable scripts for automating Zoho Desk operations that are not available in public documentation.

What it needs

Requires rube installed locally. Requires zoho_desk account access. About 2k tokens when loaded. Last updated 2026-07-24. 71,973 stars on the source repository.

What this skill does

Zoho Desk Automation via Rube MCP Automate Zoho Desk operations through Composio's Zoho Desk toolkit via Rube MCP. Toolkit docs: composio.dev/toolkits/zohodesk Prerequisites Rube MCP must be connected (RUBESEARCHTOOLS available) Active Zoho Desk connection via RUBEMANAGECONNECTIONS with toolkit zohodesk Always call RUBESEARCHTOOLS first to get current tool schemas Setup Get Rube MCP: Add https://rube.app/mcp as an MCP server in your client configuration. No API keys needed — just add the endpoint and it works. 1. Verify Rube MCP is available by confirming RUBESEARCHTOOLS responds 2. Call RUBEMANAGECONNECTIONS with toolkit zohodesk 3. If connection is not ACTIVE, follow the returned auth link to complete setup 4. Confirm connection status shows ACTIVE before running any workflows Tool Discovery Always discover available tools before executing workflows: This returns: Available tool slugs for Zoho Desk Recommended execution plan steps Known pitfalls and edge cases Input schemas for each tool Core Workflows 1. Discover Available Zoho Desk Tools Review the returned tools, their descriptions, and input schemas before proceeding. 2. Execute Zoho Desk Operations After discovering tools, execute them via: 3. Multi-Step Workflows For complex workflows involving multiple Zoho Desk operations: 1. Search for all relevant tools: RUBESEARCHTOOLS with specific use case 2. Execute prerequisite steps first (e.g., fetch before update) 3. Pass data between steps using tool responses 4. Use RUBEREMOTEWORKBENCH for bulk operations or data processing Common Patterns Search Before Action Always search for existing resources before creating new ones to avoid duplicates. Pagination Many list operations support pagination. Check responses for nextcursor or pagetoken and continue fetching until exhausted. …

How to use it

Reference it in AdaL, Claude Code, Cursor or any coding agent — nothing to install:

@skills composiohq/zoho_desk-automation

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