Agent skill · marketing growth · composiohq
Gorgias Automation
Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands.
Why this skill is useful
Adds specific commands and workflows for automating Gorgias customer support that the AI wouldn't reliably generate on its own.
What it needs
Requires rube installed locally. Requires gorgias account access. About 3k tokens when loaded. Last updated 2026-07-24. 71,973 stars on the source repository.
What this skill does
Gorgias Automation Automate your Gorgias helpdesk operations directly from Claude Code. Create, update, and triage support tickets, manage customers, and organize your support team -- all without leaving your terminal. Toolkit docs: composio.dev/toolkits/gorgias --- Setup 1. Add the Rube MCP server to your Claude Code config with URL: https://rube.app/mcp 2. When prompted, authenticate your Gorgias account through the connection link provided 3. Start automating your support workflows with natural language --- Core Workflows 1. List and Filter Tickets Retrieve tickets with filtering by status, channel, assignee, date range, and more. Tool: GORGIASLISTTICKETS Key parameters: status -- filter by ticket status (e.g., "open", "closed") channel -- filter by channel (e.g., "email", "chat") assigneeuserid / assigneeteamid -- filter by assigned agent or team createdfrom / createdto -- ISO date range filters limit (max 100) / offset -- pagination controls orderby / orderdir -- sorting options 2. Create and Update Tickets Create new tickets or update existing ones with assignment, priority, and status changes. Tools: GORGIASCREATETICKET, GORGIASUPDATETICKET, GORGIASGETTICKET GORGIASCREATETICKET requires customerid; accepts subject, status, priority, channel, messages, tags GORGIASUPDATETICKET requires ticketid; all other fields are optional partial updates GORGIASGETTICKET retrieves full ticket details by ticketid 3. Manage Ticket Tags Add tags to tickets for categorization, routing, and reporting. Tools: GORGIASADDTICKETTAGS, GORGIASLISTTICKETTAGS GORGIASADDTICKETTAGS requires ticketid and tagids (array of integers) GORGIASLISTTICKETTAGS requires ticketid to retrieve current tags 4. Customer Management Create new customers or merge duplicate customer records. …
How to use it
Reference it in AdaL, Claude Code, Cursor or any coding agent — nothing to install:
@skills composiohq/gorgias-automation