Agent skill · software engineering · anthropics
build-zoom-phone-integration
Reference skill for Zoom Phone. Use after routing to a phone workflow when implementing OAuth, Phone APIs, webhooks, Smart Embed events, URI schemes, CRM or CTI dialers, or call handling automation.
Why this skill is useful
Provides specific implementation patterns and API usage for Zoom Phone integrations that the AI wouldn't reliably generate on its own.
What it needs
Requires zoom account access. About 2k tokens when loaded. Last updated 2026-08-07. 23,345 stars on the source repository.
What this skill does
/build-zoom-phone-integration Background reference for Zoom Phone integrations across API, webhook, Smart Embed, and URI-launch workflows. Implementation guidance for Zoom Phone integrations across API, webhook/event, Smart Embed, and URI-launch workflows. Official docs: https://developers.zoom.us/docs/phone/ CRM sample reference: https://github.com/zoom/CRM-Sample Routing Guardrail If the user needs embedded softphone behavior in a web app, use Smart Embed (examples/smart-embed-postmessage-bridge.md). If the user needs call records, analytics, or automation, use Phone REST API and webhooks (references/deprecations-and-migrations.md). If the user needs click-to-dial/SMS launch from external UI, use URI schemes (zoomphonecall://, zoomphonesms://). If the user mixes Zoom Phone and Contact Center, chain with ../contact-center/SKILL.md. Quick Links Start here: 1. concepts/architecture-and-lifecycle.md 2. scenarios/high-level-scenarios.md 3. references/deprecations-and-migrations.md 4. references/forum-top-questions.md 5. references/smart-embed-event-contract.md 6. references/call-handling-patterns.md 7. references/environment-variables.md 8. references/crm-sample-validation.md 9. troubleshooting/common-issues.md 10. RUNBOOK.md 11. examples/smart-embed-postmessage-bridge.md 12. examples/phone-api-service-pattern.md 13. references/source-map.md Common Lifecycle Pattern 1. Provision account prerequisites (Zoom Phone license, admin setup, SMS readiness). 2. Create OAuth app and scopes in Marketplace. 3. Choose integration surface: Smart Embed (iframe + postMessage) REST + webhooks URI launch (callto, tel, zoomphonecall, zoomphonesms) 4. Capture real-time events (Smart Embed events and/or webhooks). 5. Persist call identifiers and correlate records (callid, callhistoryuuid, callelementid). 6. Apply migration-safe data mapping (v1 -> v2 -> v3) and handle renamed fields. 7. Harden security (origin validation, webhook signature validation, least-privilege scopes). …
How to use it
Reference it in AdaL, Claude Code, Cursor or any coding agent — nothing to install:
@skills anthropics/phone