Agent skill · operations · anthropics
incident-response
Run an incident response workflow — triage, communicate, and write postmortem. Trigger with "we have an incident", "production is down", an alert that needs severity assessment, a status update mid-incident, or when writing a blameless postmortem after resolution.
Why this skill is useful
Provides a structured incident response workflow with specific templates and severity classifications that the AI wouldn't generate on its own.
What it needs
About 3k tokens when loaded. Last updated 2026-08-07. 23,345 stars on the source repository.
What this skill does
/incident-response If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md. Manage an incident from detection through postmortem. Usage Modes If no mode is specified, ask what phase the incident is in. How It Works Severity Classification Level Criteria Response Time ------- ---------- --------------- SEV1 Service down, all users affected Immediate, all-hands SEV2 Major feature degraded, many users affected Within 15 min SEV3 Minor feature issue, some users affected Within 1 hour SEV4 Cosmetic or low-impact issue Next business day Communication Guidance Provide clear, factual updates at regular cadence. Include: what's happening, who's affected, what we're doing, when the next update is. Output — Status Update Output — Postmortem If Connectors Available If ~~monitoring is connected: Pull alert details and metrics Show graphs of affected metrics If ~~incident management is connected: Create or update incident in PagerDuty/Opsgenie Page on-call responders If ~~chat is connected: Post status updates to incident channel Create war room channel Tips 1. Start writing immediately — Don't wait for complete information. Update as you learn more. 2. Keep updates factual — What we know, what we've done, what's next. No speculation. 3. Postmortems are blameless — Focus on systems and processes, not individuals.
How to use it
Reference it in AdaL, Claude Code, Cursor or any coding agent — nothing to install:
@skills anthropics/incident-response