Agent skill · marketing growth · aiskillstore
intercom-automation
Automate Intercom tasks via Rube MCP (Composio): conversations, contacts, companies, segments, admins. Always search tools first for current schemas.
Why this skill is useful
Adds specific commands and workflows for automating Intercom tasks that the AI wouldn't reliably generate on its own.
What it needs
Requires intercom account access. About 5k tokens when loaded. Last updated 2026-08-07. 405 stars on the source repository.
What this skill does
Intercom Automation via Rube MCP Automate Intercom operations through Composio's Intercom toolkit via Rube MCP. Prerequisites Rube MCP must be connected (RUBESEARCHTOOLS available) Active Intercom connection via RUBEMANAGECONNECTIONS with toolkit intercom Always call RUBESEARCHTOOLS first to get current tool schemas Setup Get Rube MCP: Add https://rube.app/mcp as an MCP server in your client configuration. No API keys needed — just add the endpoint and it works. 1. Verify Rube MCP is available by confirming RUBESEARCHTOOLS responds 2. Call RUBEMANAGECONNECTIONS with toolkit intercom 3. If connection is not ACTIVE, follow the returned auth link to complete Intercom OAuth 4. Confirm connection status shows ACTIVE before running any workflows Core Workflows 1. Manage Conversations When to use: User wants to create, list, search, or manage support conversations Tool sequence: 1. INTERCOMLISTALLADMINS - Get admin IDs for assignment [Prerequisite] 2. INTERCOMLISTCONVERSATIONS - List all conversations [Optional] 3. INTERCOMSEARCHCONVERSATIONS - Search with filters [Optional] 4. INTERCOMGETCONVERSATION - Get conversation details [Optional] 5. INTERCOMCREATECONVERSATION - Create a new conversation [Optional] Key parameters: from: Object with type ('user'/'lead') and id for conversation creator body: Message body (HTML supported) id: Conversation ID for retrieval query: Search query object with field, operator, value Pitfalls: CREATECONVERSATION requires a contact (user/lead) as the from field, not an admin Conversation bodies support HTML; plain text is auto-wrapped in <p> tags Search query uses structured filter objects, not free-text search Conversation IDs are numeric strings 2. Reply and Manage Conversation State When to use: User wants to reply to, close, reopen, or assign conversations Tool sequence: 1. INTERCOMGETCONVERSATION - Get current state [Prerequisite] 2. INTERCOMREPLYTOCONVERSATION - Add a reply [Optional] 3. …
How to use it
Reference it in AdaL, Claude Code, Cursor or any coding agent — nothing to install:
@skills aiskillstore/intercom-automation