Agent skill · writing content · aiskillstore
feedback-mastery
Navigate difficult conversations and deliver constructive feedback using structured frameworks. Covers the Preparation-Delivery-Follow-up model and Situation-Behavior-Impact (SBI) feedback technique. Use when preparing for difficult conversations, giving feedback, or managing conflicts.
Why this skill is useful
Provides structured frameworks for delivering feedback that improve communication effectiveness in workplace settings.
What it needs
About 7k tokens when loaded. Last updated 2026-08-07. 405 stars on the source repository.
What this skill does
Feedback Conversations Overview This skill provides frameworks for navigating difficult workplace conversations and delivering effective feedback. Whether you're addressing performance issues, resolving conflicts, or giving constructive feedback, these structured approaches lead to better outcomes. Core insight: Research shows that employees who approach difficult conversations with preparation and a clear framework are 60% more likely to reach a positive resolution than those who engage without a plan. When to Use This Skill Use this skill when: Preparing to give feedback to a colleague or direct report Addressing performance issues or missed expectations Navigating conflict between team members Having 1:1 conversations about sensitive topics Receiving feedback and wanting to respond constructively Managing expectations with stakeholders Keywords: feedback, difficult conversation, 1:1, one-on-one, performance, conflict, expectations, behavior, confrontation Core Frameworks The Preparation-Delivery-Follow-up Model A three-part structure for difficult conversations: Phase Focus Key Questions --- --- --- Preparation Understand the issue, define goals, manage emotions What's the problem? What outcome do I want? Am I calm? Delivery Open neutrally, use facts not blame, encourage dialogue How do I start? What evidence do I have? How do I involve them? Follow-up Document actions, set check-ins, provide support What did we agree to? When will we check in? How do I support? The SBI Feedback Model Situation-Behavior-Impact (SBI) structures feedback to be specific, objective, and actionable: Component Description Example --- --- --- Situation Describe the specific context "During yesterday's code review..." Behavior State the observable action (not interpretation) "...you interrupted Sarah three times while she was explaining her approach..." Impact Explain the effect on team/project/person "...which made her hesitate to share ideas and slowed down our discussion." Why it work …
How to use it
Reference it in AdaL, Claude Code, Cursor or any coding agent — nothing to install:
@skills aiskillstore/feedback-mastery